ABOUT THAINESS.ONLINE

Experience
the Heart of Thailand

At Thainess.online, we are driven by a passion to share the authentic essence of Thailand with the Gulf region. From the rich flavors of traditional Thai cuisine to the charm of cultural wellness and travel, we bring you a curated collection of genuine Thai products and services—at wholesale prices, delivered directly to your door.

Our platform offers a seamless online shopping experience across a variety of categories including food, herbal wellness, beauty, and more. Whether you're cooking up your favorite Thai dish or exploring unique travel and medical experiences, Thainess.online connects you directly with trusted Thai providers to ensure quality and authenticity.

We proudly support Thai entrepreneurs by giving them the opportunity to showcase and distribute their products across the GCC, while also promoting Thailand's exceptional tourism and healthcare services.

Thainess.online — Your Gateway to Authentic Thai Living.

THE FOUNDERS

Laira Srisangiam

We believe that "every woman has her own unique beauty." However, with the many responsibilities and people to care for, women often find less time to take care of themselves. We refuse to let this continue, which is why we've developed a range of products designed specifically for these women. Because we believe that every woman should never stop being beautiful and should always prioritize self-care.

Frequently Asked Questions (FAQ)

Return & Refund Policy

Frequently Asked Questions (FAQ)

1. What is Thainess.online?

Thainess.online is an online marketplace based in Bahrain that offers authentic Thai products and services—from food and herbal goods to wellness—sourced directly from Thailand.

2. Do you offer delivery across Bahrain and the GCC?

Yes! We offer local delivery within Bahrain (1–3 days) and regional shipping options across GCC countries. Shipping time and fees may vary depending on your location.

3. Are the products authentic and imported from Thailand?

Absolutely. All products listed on Thainess.online are carefully sourced from trusted suppliers in Thailand to ensure authenticity and quality.

4. Can I order in bulk or at wholesale prices?

Yes! We provide wholesale shopping options for bulk buyers, restaurants, spas, and resellers. For business inquiries, please contact us directly.

5. Do you provide support in languages other than English?

Yes, we offer assistance in Thai, Arabic, and English to ensure a smooth experience for our diverse customer base.

6. How can I get in touch with you?

You can reach us via email at thainess.online@gmail.com. We're happy to assist you!

Return & Refund Policy

At Thainess.online, customer satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.

Return Eligibility

Items must be returned within 7 days of delivery.
Products must be unused, unopened, and in original packaging.
Perishable goods (e.g., food items) and health products cannot be returned for safety and hygiene reasons.
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part.

How to Request a Return

Email us at thainess.online@gmail.com with your order number and reason for return.
Our team will review your request and provide instructions for return if eligible.

Refunds

Once we receive and inspect the returned item, we will notify you of the refund status.
If approved, the refund will be issued to your original method of payment within 7–10 business days.

Damaged or Incorrect Items

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will arrange a replacement or full refund at no additional cost.